| Heating Issue |
Possible cause |
Action |
| The floor is not heating up |
No power to the thermostat |
Check the electrical supply |
| Thermostat set incorrectly |
Ensure the thermostat is programmed correctly |
| Damaged Heater |
Have the heater checked by a qualified person |
| The floor is warm but not showing on the controller |
Position of sensor |
Sensor should be position mid way between the heater runs |
| The floor is heating at different rates across the whole area |
It is not possible for the heater to heat at different rates |
Confirm the floor struture / build up is the same throught the heated area |
| It is caused by the underlay or floor |
Confirm that the heatier is evenly distributed across the floor |
| The floor is heating above its set temperature |
The floor sensor is not reading the correct temperature |
Check the position of the floor sensor |
| The system is heating outside the time period set |
The system will aim to reach the set temperature for the time required basedon the "inteligence gathered from past performance |
Ensue the time is set to the actual time rerquired and allow the system to perform 2 to 3 days cycle to gather information |
